Frequently Asked Questions
On-Call Massage in Jakarta
Here at Massage Jakarta, we strive to make your experience as smooth, relaxing, and worry-free as possible.
Below are answers to some of the most common questions our clients have about on-call massage services in Jakarta.
General Questions
What is on-call massage?
On-call massage is a professional spa service delivered directly to your location — hotel, villa, apartment, or home. You don’t need to travel; our therapists bring all necessary equipment, oils, and towels to you.
Which areas do you serve?
We serve all areas of Jakarta: Central, South, North, West, and East Jakarta. Some outer zones may incur a small additional travel fee.
Are your therapists certified?
Yes! All our therapists are certified, trained, and experienced in professional massage techniques, including Balinese, Deep Tissue, Aromatherapy, Hot Stone, Foot Massage, and more.
Booking & Scheduling
How can I book a massage?
Booking is simple! Just send us a WhatsApp message with your preferred massage type, duration, location, and time. Our team will confirm your booking promptly.
Can I request a male or female therapist?
Absolutely. You can specify your preference during booking.
How far in advance should I book?
We recommend booking at least 1–2 hours in advance, especially for peak hours or weekend bookings.
Can I reschedule or cancel?
Yes. We allow rescheduling or cancellation up to 2 hours before your session without penalty.
During the Massage
What should I prepare?
No preparation is needed. Just have a comfortable space ready. We bring all necessary equipment, towels, oils, and massage beds if required.
Is the massage painful?
Our therapists adjust pressure to your comfort level. Some techniques, like Deep Tissue Massage, may feel firm, but it is therapeutic, not harmful.
Can I combine different massage types?
Yes! Many clients combine Aromatherapy, Deep Tissue, and Foot Reflexology for a full relaxation experience.
Are the massages safe for everyone?
Yes, but please inform us of any medical conditions, injuries, or pregnancy, so our therapists can adapt the session safely.
Payment & Pricing
How do I pay for the service?
Payment can be made via cash or bank transfer after the session. Some sessions may support digital payments — details provided during booking.
Are there any hidden charges?
No. Prices are transparent. Travel fees may apply only for locations outside central Jakarta.
Additional Questions
Do you provide towels, oils, and massage beds?
Yes. Our therapists bring everything needed for a professional, hygienic spa experience.
Can I book for multiple people or couples?
Yes, we offer Couple Massage and Group Bookings. Specify the number of people during booking.
What massage types do you offer?
We provide a full range of treatments, including:
- Balinese Massage
- Deep Tissue Massage
- Aromatherapy Massage
- Hot Stone Massage
- Foot Massage & Reflexology
- Body Scrub
- VIP Massage
- Couple Massage
- Full Body Massage
How long is a typical session?
Sessions range from 60, 90, to 120 minutes, depending on the massage type and your preference.
Need More Help?
If your question isn’t listed here, feel free to contact us directly via WhatsApp. Our team is ready to answer any inquiries and ensure your massage experience in Jakarta is seamless and enjoyable.